Privacy Policy
Last updated: August 2026
Smart Dukaan ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
We may collect personal information such as your name, email address, phone number, shipping address, payment details, and order history when you place an order or contact us.
We may also collect technical data like IP address, browser type, and pages visited to improve our website.
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Send order updates and important notices
- Improve our products and website experience
- Prevent fraud and keep our store secure
3. Sharing of Information
We do not sell your personal information. We may share data only with trusted partners needed to run our store, such as payment providers, shipping partners, and Shopify platform services.
4. Cookies
Our website may use cookies to remember your preferences, keep items in your cart, and understand how visitors use our site. You can control cookies through your browser settings.
5. Data Security
We take reasonable steps to protect your information. However, no method of online transmission or storage is 100% secure.
6. Your Rights
You may request access, correction, or deletion of your personal information by contacting us. We will respond within a reasonable time as required by applicable law.
7. Contact Us
If you have questions about this Privacy Policy, contact Smart Dukaan through our Contact page or email us at our support email.